NetSupport Manager - Remote Control21 years development + 8,500,000 PC install base = the most stable, feature rich and secure Remote Control Solution available.The latest evolution in Remote PC support and desktop management. Monitor multiple systems in a single action, deliver hands-on remote support or interactive training. Gather real-time inventory and system data. NetSupport Manager provides the ability to support Windows, Mac, Linux and mobile devices all from a single console.Designed to operate over your network, via mobile communications or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single solution for remote support. Adding to traditional Remote Control capabilities, NetSupport Manager also provides a range of supporting tools to aid in support, including dynamic Hardware and Software Inventory reports, Systems Management tools, full Audio support and even the ability to show an Operator's screen in real-time to any number of connected systems as an integrated training tool. NetSupport Manager includes full support for 32bit and 64bit Vista and Windows 7 systems.NetSupport Manager: OverviewNetworks continue to evolve, growing in capability and complexity. A diverse range of platforms, protocols and physical assets provides PC Management and Remote Control Software solutions with the continuous challenge of being able to offer support to a variety of configurations and to ensure that critical IT infrastructure is available when needed most.Sample Screenshots.

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Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote users PC to resolve technical issues. Consequently, users receive a quicker response, resulting in less down time of critical applications. Kumpulan fatwa ibnu taimiyah. However, organisations now require multi-tasking solutions that offer effective economies of scale and that can perform a broad range of functions, which traditionally would have required multiple applications to have been used.

Emphasis is now placed not just on providing more efficient technical support but also in simplifying management tasks and in offering secure remote and mobile working possibilities.NetSupport Manager combines powerful PC remote control with advanced desktop management functionality leading to one of the fastest levels of ROI available on the market today, specifically in improving user productivity, customer satisfaction and organisational flexibility. With over 8,500,000 systems worldwide supported by NetSupport technology and over 21 years development, NetSupport Manager is a proven solution for any environment.Award winning software from an award winning company.This page provides an overview of some of the key features included in NetSupport Manager. Please refer to the individual platform 'tabs' above for a full list of functionality available within the product.Remote Control of a PCWatch, Share or Control the screen, keyboard and mouse of a workstation irrespective of colour depth, resolution, network protocol or operating system. Use the Audio functions on multimedia capable PCs' to talk to your users while providing support. NetSupport Manager is consistently recognized in comparative reviews as offering the fastest remote control performance available. View ScreenshotsThe Monitor Mode feature allows a Control to display a 'Thumbnail' view of all connected Client workstations simultaneously.

Thumbnail size can be adjusted on the fly, as can the update interval. In addition, the Control users can mouseovera specific thumbnail for an expanded view of the selected PC.

This provides a unique feature within Remote Control solutions to allow an IT manager to keep a constant eye over critical systems and immediately identify if systems need intervention. The View also provides key information such as OS type, network address, the current logged on user and the computer name for easy identification.If the client is running multiple monitors, the Control can switch between desktops. Auto-Grouping of Remote SystemsThe Control Tree View provides an instant overview of your IT infrastructure by grouping the remote systems based on pre-defined criteria such as Platform and Operating System. For example, you can easily identify machines running a particular Windows OS or Linux Distribution. This is particularly helpful when planning upgrades or the rollout of new technology.

File Transfer and DistributionFile Transfer:Transfer and manipulate files between workstations using a simple 'drag & drop' interface, even drop a file directly onto the desktop when viewing a remote machine. Synchronise directories on two workstations or edit files and attributes directly. NetSupport Manager utilises intelligent 'Delta File Transfer' to reduce data transfer times when overwriting files that already exist by checking individual blocks of data within a file and only transferring changed data.

This feature is enabled by default and applies to all file types. The performance benefits are most noticeable on slower connections.File Distribution:Distribute files and data from a central NetSupport workstation to multiple Client workstations simultaneously and with a minimum of keystrokes and effort. Using this feature, you are able to Distribute files to:. All connected Clients;. Selected Clients;. A pre-defined Group of Clients.

Quick & easy transfer of files direct to the Client 'Desktop' or 'My Documents' folder. NetSupport Manager also offers Bi-Directional Audio - extended audio support allowing one way talk, listen and full bi-directional audio conversations outside of a remote control session as well as seamless streaming of the remote PCs audible application sounds. Audio support is available over all LAN/WAN and Internet based communications. Interactive WhiteboardTo both aid training and the effectiveness of support, a Whiteboard feature is now available from within a chat / multi-chat session.

Similar to Annotate, the Control is able to use a range of screen highlighting tools to visually support their text chat with invited users. Launch Applications. NetSupport Manager includes the Launch Application feature that allows you to remotely start applications on a remote PC, start installer routines and much more.This feature combined with File Distribution, provides a quick and effective means of providing remote updates.

MessagingSend a NetSupport text message to one or more chosen PC's, or even broadcast to all PCs on the network. Ideal for alerting your users of an impending server shutdown or similar. Help RequestsEnable your NetSupport users to send help requests directly to your helpdesk when they need assistance.

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The help request can either be sent to all available Operators, or directed to specific operators based on user defined accounts. Windows. NetSupport Manager offers comprehensive multi-platform support for Windows, Linux, MAC, CE, Pocket PC and Windows Mobile systems, providing complete compatibility to match today's business environment. In addition NetSupport Manager now offers support for 64 bit Intel and AMD platforms, including Windows XP 64 and Windows 2003 64. NetSupport Manager provides full remote control capabilities for Apple Mac systems. NetSupport Manager provides full Remote Control capabilities for Windows CE (4.2 and later), Pocket PC (2003 and later) and Windows Mobile (5.0 and later) devices.